At Ballpark Hong Kong - Baseball Training Academy, we prioritize your privacy and are dedicated to safeguarding your personal information.
Your trust is important to us. Learn how we protect your information and provide a secure experience for every visitor.
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Effective Date: [01/03/2020]
Last Updated: [01/04/2025]
1. Data Controller
Ballpark Hong Kong, a Hong Kong-based entity, is responsible for collecting, using, and protecting your personal data under the PDPO.
2. Data We Collect
We may collect:
-Identifiers: Name, HKID/passport number (for minors), contact details.
-Transaction Data: Payment information, booking history.
-Health/Safety Data: Medical conditions (for training safety).
-Digital Data: IP addresses, cookies (via our website).
3. Purposes of Collection
Your data is used to:
-Process bookings and payments.
-Ensure training safety (e.g., medical conditions).
-Send service updates (e.g., typhoon cancellations).
-Improve our services (anonymous analytics).
4. Legal Basis (PDPO Compliance)
Contractual Necessity: To fulfill your bookings.
-Consent: For marketing emails (opt-in required).
-Legitimate Interests: Fraud prevention, service improvement.
-Legal Obligations: Compliance with HKSAR laws.
5. Data Sharing
We only share data with:
-Staff: For training safety/administration.
-Service Providers: Payment processors (PCI-compliant), IT vendors (data-hosted in HK).
-Authorities: If required by HKSAR law (e.g., court order).
6. Data Retention
-Held only as long as necessary (e.g., 7 years for financial records under HK tax law).
-Anonymized after inactivity (3 years).
7. Your Rights (PDPO Section 18 & 22)
You may:
-Access/Correct your data.
-Withdraw Consent for marketing.
-Request Deletion (if no legal obligation exists).
Submit requests to: [Privacy Officer Email/Address]. We respond within 40 days (PDPO requirement).
8. Security Measures
-Encrypted payments (SSL).
-Limited staff access to sensitive data.
-Regular PDPO training for employees.
9. Cookies & Tracking
-We use essential cookies (e.g., login sessions).
-Analytics cookies require opt-out via our banner.
10. Minors’ Data
-Parental consent required for under-13s (per PDPO guidelines).
11. Updates & Complaints
-Policy changes will be posted here.
Complaints may be lodged with the HK Privacy Commissioner.