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In the right area, tell Kimmy what kind of section you want to add, like "I'd like to add a product introduction here."

Your Privacy, Our Commitment

At Ballpark Hong Kong, we prioritize your privacy and security. Learn how we safeguard your personal information as you focus on your baseball journey.

In the right area, tell Kimmy what kind of section you want to add, like "I'd like to add a product introduction here."
In the right area, tell Kimmy what kind of section you want to add, like "I'd like to add a product introduction here."

Your Data, Our Commitment

Privacy Policy

At Ballpark Hong Kong - Baseball Training Academy, we prioritize your privacy and are dedicated to safeguarding your personal information.

Your trust is important to us. Learn how we protect your information and provide a secure experience for every visitor.

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Effective Date: [01/03/2020]
Last Updated: [01/04/2025]

1. Data Controller
Ballpark Hong Kong, a Hong Kong-based entity, is responsible for collecting, using, and protecting your personal data under the PDPO.

2. Data We Collect
We may collect:

-Identifiers: Name, HKID/passport number (for minors), contact details.

-Transaction Data: Payment information, booking history.

-Health/Safety Data: Medical conditions (for training safety).

-Digital Data: IP addresses, cookies (via our website).

3. Purposes of Collection
Your data is used to:

-Process bookings and payments.

-Ensure training safety (e.g., medical conditions).

-Send service updates (e.g., typhoon cancellations).

-Improve our services (anonymous analytics).

4. Legal Basis (PDPO Compliance)
Contractual Necessity: To fulfill your bookings.

-Consent: For marketing emails (opt-in required).

-Legitimate Interests: Fraud prevention, service improvement.

-Legal Obligations: Compliance with HKSAR laws.

5. Data Sharing
We only share data with:

-Staff: For training safety/administration.

-Service Providers: Payment processors (PCI-compliant), IT vendors (data-hosted in HK).

-Authorities: If required by HKSAR law (e.g., court order).

6. Data Retention
-Held only as long as necessary (e.g., 7 years for financial records under HK tax law).

-Anonymized after inactivity (3 years).

7. Your Rights (PDPO Section 18 & 22)
You may:

-Access/Correct your data.

-Withdraw Consent for marketing.

-Request Deletion (if no legal obligation exists).
Submit requests to: [Privacy Officer Email/Address]. We respond within 40 days (PDPO requirement).

8. Security Measures
-Encrypted payments (SSL).

-Limited staff access to sensitive data.

-Regular PDPO training for employees.

9. Cookies & Tracking
-We use essential cookies (e.g., login sessions).

-Analytics cookies require opt-out via our banner.

10. Minors’ Data
-Parental consent required for under-13s (per PDPO guidelines).

11. Updates & Complaints
-Policy changes will be posted here.

Complaints may be lodged with the HK Privacy Commissioner.

In the right area, tell Kimmy what kind of section you want to add, like "I'd like to add a product introduction here."
In the right area, tell Kimmy what kind of section you want to add, like "I'd like to add a product introduction here."
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